Freshly is a popular meal delivery service that provides customers with healthy, pre-cooked meals. However, life can be unpredictable, and sometimes you may need to skip a week or pause your deliveries. If you’re wondering whether you can skip a week with Freshly, the answer is yes. In this article, we’ll delve into the details of Freshly’s skip policy, how to skip a week, and what to expect when you resume your deliveries.
Understanding Freshly’s Skip Policy
Freshly allows customers to skip a week or pause their deliveries at any time. This flexibility is convenient for those who have changing schedules, go on vacation, or need a break from meal deliveries. Freshly’s skip policy is designed to accommodate customers’ needs, ensuring they can manage their meal plans without any hassle. When you skip a week, you won’t be charged for that week, and your meal plan will be adjusted accordingly.
How to Skip a Week with Freshly
Skipping a week with Freshly is straightforward. Here’s a step-by-step guide to help you through the process:
To skip a week, log in to your Freshly account and navigate to the “Upcoming” section. From there, you can select the week you want to skip and confirm your changes. Alternatively, you can contact Freshly’s customer support team via phone or email to request a skip. It’s essential to skip a week before the weekly cutoff time, which is usually 11:59 PM PST on the Wednesday before your next delivery. If you miss the cutoff time, you won’t be able to skip the week, and your meals will be delivered as scheduled.
Implications of Skipping a Week
When you skip a week, your meal plan will be paused, and you won’t receive any meals during that time. Skipping a week does not affect your subscription or billing cycle. Your next delivery will be scheduled for the following week, and you’ll receive a new set of meals. If you have any dietary restrictions or preferences, make sure to update your profile before resuming your deliveries to ensure you receive meals that cater to your needs.
Managing Your Meal Deliveries Effectively
To make the most of Freshly’s meal delivery service, it’s crucial to manage your deliveries effectively. Here are some tips to help you navigate the process:
Freshly’s meal plans are designed to be flexible, allowing you to skip a week or pause your deliveries as needed. Staying on top of your meal schedule and planning ahead can help you avoid unnecessary deliveries and save money. If you know you’ll be away or need a break, skip a week or pause your deliveries to avoid receiving meals you won’t be able to consume.
Benefits of Skipping a Week
Skipping a week with Freshly can have several benefits, including:
- Flexibility: Skipping a week allows you to manage your meal deliveries around your schedule, ensuring you receive meals when you need them.
- Cost savings: By skipping a week, you won’t be charged for meals you won’t be receiving, helping you save money.
- Reduced food waste: If you know you won’t be able to consume your meals, skipping a week can help reduce food waste and minimize your environmental impact.
Resuming Your Deliveries
When you’re ready to resume your deliveries, simply log in to your Freshly account and update your meal schedule. Make sure to review your dietary restrictions and preferences to ensure you receive meals that cater to your needs. If you’ve made any changes to your profile, such as updating your address or payment information, ensure these changes are reflected in your account before resuming your deliveries.
What to Expect When Resuming Deliveries
When you resume your deliveries, you can expect to receive a new set of meals that reflect your updated profile and preferences. Freshly’s meal plans are designed to be dynamic, so you may receive different meals than you did before skipping a week. If you have any concerns or questions about your meal plan, don’t hesitate to reach out to Freshly’s customer support team for assistance.
In conclusion, skipping a week with Freshly is a straightforward process that allows you to manage your meal deliveries effectively. By understanding Freshly’s skip policy and following the steps outlined in this article, you can ensure a seamless experience and make the most of your meal delivery service. Whether you need to skip a week due to changing schedules or simply want to take a break, Freshly’s flexible meal plans and skip policy have got you covered.
Can I skip a week with Freshly without penalties or fees?
Skipping a week with Freshly is a relatively straightforward process that can be done through their website or mobile app. To do so, simply log in to your account, navigate to the “Upcoming deliveries” section, and select the week you wish to skip. You will then be prompted to confirm your decision, after which the skipped week will be removed from your schedule. It’s essential to note that you must skip the week before the weekly deadline, which is typically 11:59 PM PST, 5 days prior to the scheduled delivery date.
Freshly does not charge any penalties or fees for skipping a week, making it a convenient option for those who need to take a break from their meal deliveries. However, it’s crucial to keep in mind that skipping a week will not automatically pause or cancel your subscription. Your meal deliveries will resume as scheduled after the skipped week, and you will continue to be charged according to your plan. If you need to pause or cancel your subscription, you must contact Freshly’s customer support team directly to make the necessary arrangements.
How do I skip a week with Freshly if I’m on a recurring subscription plan?
To skip a week with Freshly while on a recurring subscription plan, you can follow the same steps as skipping a week on a non-recurring plan. Log in to your account, navigate to the “Upcoming deliveries” section, and select the week you wish to skip. Confirm your decision, and the skipped week will be removed from your schedule. Ensure that you skip the week before the weekly deadline to avoid being charged for that week’s meals. Freshly’s system will automatically adjust your delivery schedule, and you won’t receive any meals during the skipped week.
It’s worth noting that skipping a week on a recurring subscription plan does not affect your recurring billing cycles. You will continue to be charged according to your plan, and your subscription will remain active. If you need to make changes to your subscription plan, such as pausing or canceling, you must contact Freshly’s customer support team directly. They will be able to assist you with making the necessary changes to your subscription. Additionally, you can also use the skipped week as an opportunity to review and adjust your meal preferences, ensuring that you receive the meals you enjoy the most when your deliveries resume.
What happens to my meal credits when I skip a week with Freshly?
When you skip a week with Freshly, your meal credits will not be affected. You will retain all your existing meal credits, which can be used for future deliveries. If you have already paid for a week’s worth of meals and then skip that week, you will not be refunded, but the meal credits will be applied to your next scheduled delivery. Freshly’s system will automatically adjust your account to reflect the changes, ensuring that you don’t lose any meal credits due to skipping a week.
It’s essential to keep in mind that meal credits are non-transferable and non-refundable. If you need to cancel your subscription, you will not be able to receive a refund for any unused meal credits. However, you can use your meal credits to purchase meals for future deliveries or gift them to friends and family members. Freshly also offers a “Gift a meal” feature, which allows you to share your meal credits with others. This feature can be a great way to introduce friends and family to Freshly’s meal delivery service while making the most of your existing meal credits.
Can I skip multiple weeks with Freshly at once?
While Freshly allows you to skip a week, skipping multiple weeks at once is not a straightforward process. You can skip one week at a time, and you must do so before the weekly deadline. If you need to skip multiple weeks, you will need to repeat the process for each week you wish to skip. Alternatively, you can contact Freshly’s customer support team to request assistance with skipping multiple weeks. They may be able to provide guidance or accommodate your request, depending on your specific situation.
It’s worth noting that skipping multiple weeks may affect your recurring billing cycles, depending on your subscription plan. If you’re on a monthly plan, skipping multiple weeks may result in a partial refund or credit towards your next billing cycle. However, this is not always the case, and Freshly’s policies may vary. To avoid any confusion or unintended changes to your subscription, it’s best to contact Freshly’s customer support team directly to discuss your options and make the necessary arrangements.
Will skipping a week with Freshly affect my billing cycle or payment schedule?
Skipping a week with Freshly will not directly affect your billing cycle or payment schedule. Your recurring subscription payments will continue as scheduled, and you will be charged according to your plan. However, if you have already paid for a week’s worth of meals and then skip that week, you will not be refunded, but the meal credits will be applied to your next scheduled delivery. Freshly’s system will automatically adjust your account to reflect the changes, ensuring that your billing cycle remains unaffected.
It’s essential to note that if you’re on a monthly plan, skipping a week may result in a partial refund or credit towards your next billing cycle. However, this is not always the case, and Freshly’s policies may vary. To avoid any confusion or unintended changes to your subscription, it’s best to contact Freshly’s customer support team directly to discuss your options and make the necessary arrangements. They will be able to provide personalized guidance and ensure that your billing cycle and payment schedule are managed correctly.
Can I pause or cancel my Freshly subscription instead of skipping a week?
Yes, you can pause or cancel your Freshly subscription instead of skipping a week. To do so, you will need to contact Freshly’s customer support team directly. They will be able to assist you with pausing or canceling your subscription, depending on your specific situation. Pausing your subscription will temporarily suspend your meal deliveries, while canceling will terminate your subscription entirely. Keep in mind that canceling your subscription may result in the loss of any unused meal credits, as they are non-transferable and non-refundable.
When you pause or cancel your subscription, you will no longer receive meal deliveries, and your recurring billing cycles will be stopped. If you have already paid for a week’s worth of meals, you may be eligible for a refund, depending on Freshly’s policies. It’s essential to note that pausing or canceling your subscription may also affect any promotions or discounts you’re currently receiving. Freshly’s customer support team will be able to provide guidance on the best course of action and ensure that your subscription is managed correctly.
How do I contact Freshly’s customer support team to skip a week or manage my subscription?
You can contact Freshly’s customer support team through their website, mobile app, or by phone. Freshly offers a range of support channels, including email, live chat, and phone support. To contact them, simply navigate to the “Help” or “Support” section of their website or mobile app, and select the most convenient support channel for your needs. You can also call their customer support hotline, which is available Monday through Friday, 8am-6pm EST.
When you contact Freshly’s customer support team, be prepared to provide your account information and a clear explanation of your request. This will help their team to quickly and efficiently assist you with skipping a week, pausing or canceling your subscription, or making any other changes to your account. Freshly’s customer support team is trained to provide personalized guidance and ensure that your needs are met. They will be able to answer any questions you may have and provide assistance with managing your meal deliveries and subscription.