The HP OfficeJet Pro 8720 was a workhorse. A staple in many small offices and home environments, it earned a reputation for its reliability, speed, and feature-rich design. But as technology advances and new models emerge, the question arises: is the HP 8720 discontinued? The answer isn’t always straightforward, and requires careful consideration of several factors.
The Current Status of the HP OfficeJet Pro 8720
Determining whether a printer model is discontinued requires looking at official channels, retailer availability, and the presence of newer, similar models. HP’s official website is usually the definitive source. While the 8720 might not be prominently displayed as a current model, it doesn’t automatically mean it’s gone for good. It could simply mean that it’s no longer being actively marketed or manufactured in the same quantities.
Retailer availability is another clue. If major online retailers like Amazon, Best Buy, and Staples no longer stock the 8720 as a new product, it’s a strong indication that it’s been discontinued. However, availability can fluctuate, and third-party sellers might still offer refurbished or used units.
Finally, the presence of newer models that supersede the 8720 is a key indicator. HP frequently releases updated versions of its OfficeJet Pro series, often with enhanced features and improved performance. These new models effectively replace the older ones in the product lineup.
Reasons for Discontinuation
Manufacturers discontinue products for a variety of reasons. The most common reason is simply the introduction of newer, more advanced models. These new models often incorporate technological improvements, address customer feedback, and offer better value for money.
Obsolescence is another factor. As technology evolves, older models can become outdated and less competitive. Components may become harder to source, and software updates may no longer be available.
Market demand also plays a role. If a particular model’s sales decline significantly, the manufacturer may decide to discontinue it to focus on more popular products. This allows them to optimize their production and marketing efforts.
Understanding HP’s Printer Lifecycle
HP, like other major printer manufacturers, follows a product lifecycle that includes introduction, growth, maturity, and decline. The introduction phase involves the launch of a new model and initial marketing efforts.
During the growth phase, sales increase, and the product gains market share. The maturity phase sees sales stabilize, and the product becomes a well-established option.
The decline phase is when sales start to decrease, and the manufacturer may begin to phase out the product. This can involve reducing production, discontinuing marketing, and eventually ceasing production altogether.
Finding Information on Discontinued HP Printers
HP typically provides information about discontinued products on its website, often in the support or resource sections. Looking for “end-of-life” or “product lifecycle” announcements can be helpful. You might also find information in the printer’s user manual or online forums.
Third-party websites and online communities dedicated to printers can also offer valuable insights. Users often share their experiences and information about discontinued models in these forums.
Alternatives to the HP OfficeJet Pro 8720
If the HP 8720 is indeed discontinued, there are several excellent alternatives to consider. HP offers a range of newer OfficeJet Pro models that offer similar or even better features and performance.
Epson and Canon are also major players in the printer market, and they offer a variety of models that compete with the HP OfficeJet Pro series. Consider your specific needs and budget when choosing an alternative.
Considering Newer HP OfficeJet Pro Models
The HP OfficeJet Pro 9015e and 9025e are popular alternatives to the 8720. They offer faster print speeds, improved paper handling, and enhanced security features. The “e” at the end of the model number indicates that it is part of the HP+ program which can include features such as automatically ordering ink supplies.
HP also offers models with instant ink subscription services, which can save you money on ink cartridges. These services automatically detect when your ink is running low and order new cartridges for you.
Exploring Epson and Canon Options
Epson’s EcoTank series offers ink tank printers, which use refillable ink tanks instead of cartridges. This can significantly reduce your printing costs over time.
Canon’s MAXIFY series is designed for small office and home office environments. These printers offer features such as fast print speeds, duplex printing, and wireless connectivity.
Where to Find Support for Your HP 8720
Even if the HP 8720 is discontinued, you can still find support for it. HP typically provides support for discontinued products for a certain period, including driver downloads, troubleshooting guides, and FAQs.
You can also find support from third-party websites, online forums, and independent repair shops. These resources can help you troubleshoot problems, find replacement parts, and keep your printer running smoothly.
Accessing HP’s Support Resources
HP’s website is the primary source for support resources. Look for the support section, and enter your printer model number to find relevant information. Driver updates are crucial for ensuring compatibility with your operating system.
You can also contact HP’s customer support team for assistance. They may be able to provide troubleshooting advice or help you find replacement parts.
Leveraging Third-Party Support
Online forums and communities dedicated to printers can be valuable resources. Users often share their experiences and solutions to common problems.
Independent repair shops can also provide support for discontinued printers. They may be able to diagnose and repair problems that HP’s customer support team cannot resolve.
Understanding Ink Cartridge Compatibility
Ink cartridge compatibility is an important consideration, especially for discontinued printers. Make sure to use the correct ink cartridges for your HP 8720 to avoid damaging the printer.
HP’s website provides information about compatible ink cartridges for each printer model. You can also find this information in the printer’s user manual.
Genuine HP Cartridges vs. Third-Party Alternatives
Genuine HP cartridges are designed to work seamlessly with your HP printer and provide the best print quality. However, they can be more expensive than third-party alternatives.
Third-party ink cartridges can be a more affordable option, but they may not offer the same level of quality or reliability as genuine HP cartridges. Some third-party cartridges may also damage your printer.
It’s important to research third-party ink cartridges carefully before using them in your HP 8720. Look for reputable brands and read reviews from other users.
The Resale Market and Refurbished Units
Even if the HP 8720 is discontinued, you may still be able to find it on the resale market. Used or refurbished units are often available from online marketplaces like eBay and Amazon.
However, it’s important to exercise caution when buying used or refurbished printers. Check the seller’s reputation and read reviews carefully.
Things to Consider When Buying Used or Refurbished Printers
Inspect the printer carefully before buying it. Look for signs of damage, such as scratches, dents, or missing parts.
Test the printer to make sure it’s working properly. Print a test page to check the print quality and functionality.
Ask about the printer’s history. Find out how long it was used and whether it has been repaired or refurbished.
Consider the warranty. Some sellers offer a warranty on used or refurbished printers.
Extending the Life of Your HP 8720
Even if the HP 8720 is discontinued, you can extend its lifespan by following proper maintenance practices. Regular cleaning, proper paper handling, and using the correct ink cartridges can help keep your printer running smoothly.
Avoid using abrasive cleaners or solvents, as these can damage the printer’s components.
Maintenance Tips for HP Printers
Clean the print heads regularly to prevent clogging. Use the printer’s built-in cleaning function or a print head cleaning kit.
Clean the paper path to remove dust and debris. This will help prevent paper jams.
Update the printer’s firmware to the latest version. This will ensure compatibility with your operating system and improve performance.
Use high-quality paper. This will help prevent paper jams and improve print quality.
Making the Decision: Upgrade or Maintain?
Ultimately, the decision of whether to upgrade to a newer printer or maintain your HP 8720 depends on your individual needs and circumstances. If your printer is still working well and meets your needs, there’s no need to upgrade.
However, if your printer is starting to show its age or if you need new features, it may be time to consider an upgrade. Weigh the costs of maintaining your current printer versus the benefits of upgrading to a newer model.
Factors to Consider Before Upgrading
Your printing needs: Do you need faster print speeds, better print quality, or new features like wireless connectivity?
Your budget: How much are you willing to spend on a new printer?
The availability of support: Can you still find support and replacement parts for your HP 8720?
The environmental impact: Consider the environmental impact of disposing of your old printer and buying a new one.
Conclusion: The Legacy of the HP OfficeJet Pro 8720
While the HP OfficeJet Pro 8720 may be nearing the end of its official lifecycle, its legacy as a reliable and versatile printer remains. Its popularity and proven track record ensure that it will continue to be a viable option for many users for years to come, whether through continued maintenance of existing units or the acquisition of refurbished models. The key is to understand the printer’s current status, explore available alternatives, and make informed decisions based on your specific needs and budget. Ultimately, the question of whether to keep or replace an HP 8720 is a personal one, driven by individual circumstances and priorities. But one thing is certain: the HP 8720 has left its mark on the world of home and small office printing.
Is the HP OfficeJet Pro 8720 printer still being manufactured?
No, the HP OfficeJet Pro 8720 is no longer being manufactured by HP. It has been discontinued for several years. This means that HP is not actively producing new units of this model. However, it is important to distinguish between being discontinued and being completely unavailable.
While HP no longer makes the 8720, remaining stock might be found through third-party retailers or refurbished sellers. Keep in mind that availability through these channels can fluctuate greatly depending on demand and pre-existing inventory levels. Always verify the source’s reliability and warranty information before purchasing.
Why was the HP OfficeJet Pro 8720 discontinued?
The HP OfficeJet Pro 8720 was likely discontinued as part of HP’s product lifecycle management. Technology evolves rapidly, and manufacturers often discontinue older models to make way for newer, more advanced printers with updated features and capabilities. This allows them to focus their resources on innovation and producing products that meet current market demands.
Furthermore, discontinuing older models reduces the complexity of HP’s product line, streamlines manufacturing and supply chains, and ensures resources are focused on supporting current generation printers. This strategic shift allows HP to offer a more focused and competitive product portfolio to consumers.
Can I still buy the HP OfficeJet Pro 8720 printer?
Yes, you might still be able to buy the HP OfficeJet Pro 8720, but it is not as straightforward as purchasing a currently manufactured model. Your best bet is to search online marketplaces like Amazon, eBay, and other third-party retailers. Also, keep an eye out for refurbished or used units offered by various sellers.
However, proceed with caution. Ensure the seller has a good reputation and offers a reasonable return policy. Check the printer’s condition carefully, especially if purchasing a used unit, and inquire about the remaining warranty (if any). Be aware that prices might be higher than the original retail price due to scarcity.
What are the alternatives to the HP OfficeJet Pro 8720?
There are numerous excellent alternatives to the HP OfficeJet Pro 8720, representing newer models with enhanced features and performance. Consider looking at newer HP OfficeJet Pro models such as the 9015e or 9025e, which offer similar functionality with improvements like faster print speeds, enhanced security features, and smarter mobile printing options.
Beyond HP, explore offerings from other reputable brands like Epson and Canon. Epson’s EcoTank series provides ink tank printers that can be more cost-effective in the long run, while Canon’s MAXIFY series offers robust features for small office environments. Compare specifications, printing costs, and user reviews to find the best fit for your needs.
Will HP still provide support for the OfficeJet Pro 8720?
Yes, HP typically continues to provide some level of support for discontinued products like the OfficeJet Pro 8720. This often includes access to drivers and software downloads on their website. You can usually find troubleshooting guides and documentation to help resolve common issues. You can visit HP’s support page and search for your specific model.
However, keep in mind that direct phone or chat support from HP might be limited or unavailable for older, discontinued products. Furthermore, replacement parts might become harder to find as time passes. For hardware repairs, you might need to seek assistance from independent repair shops.
Are the ink cartridges for the HP OfficeJet Pro 8720 still available?
Yes, the ink cartridges for the HP OfficeJet Pro 8720 (HP 952 and HP 952XL) are generally still available for purchase. Demand for these cartridges remains relatively high due to the significant number of 8720 printers still in use, which means that retailers continue to stock them.
You can find these cartridges at most major office supply stores, online retailers like Amazon, and directly from HP’s website. Consider purchasing compatible or remanufactured cartridges from reputable third-party vendors to potentially save money. Always check the cartridge’s compatibility with your printer model before purchasing.
Is it worth buying a used HP OfficeJet Pro 8720 in 2024?
Whether it’s worth buying a used HP OfficeJet Pro 8720 in 2024 depends on your specific needs and budget. If you can find a well-maintained unit at a significantly reduced price, and you only need basic printing, scanning, and copying functionalities, it could be a viable option. Ensure the print heads are clean and that all features are working correctly before committing to the purchase.
However, consider the potential risks. A used printer might have a shorter lifespan compared to a new model. Replacement parts could be difficult to source, and newer printers often offer enhanced features, improved energy efficiency, and better security. Carefully weigh the pros and cons against the cost of a new printer before making a decision.